This portal is available to STW Customers.

Click here to enter the support portal


HelpMe

If you do not have helpme yet then please download it from one of the two following links:

option 1: exe file
option 2: zip file

Connecting to HelpMe

1. Call (03) 8820 0292 regarding your issue. If required, a STW staff member will request for you to run HelpMe.

2. The STW staff member will guide you through the connection process.

3. To stop help me, right click on the help me icon next to the clock and click close.